Mortuary services and safe keeping
When there will be a longer wait before the funeral — or when keeping your loved one at home is not practical — a mortuary offers safe, respectful care until the family is ready.
When a mortuary is the right choice
A mortuary may be best when relatives are travelling from abroad, when the funeral will be more than a day or two away, or when there is no suitable space at home.
If the death happened in hospital, the hospital may have its own mortuary. If not, we can help arrange care at a suitable facility and the transfer to and from it.
If a post-mortem is required
In cases of accident, sudden or unexplained death, the police and a government hospital may need to be involved before the body is released. This process is set by law and we cannot shorten it — but we can explain each step and be ready with transport and arrangements once your loved one is released.
Common questions
Can family members visit the mortuary?
This depends on the facility’s rules. We will find out and let you know before you decide.
Talk to us about mortuary services
Tell us a little about what you need. A member of our team will call you back to talk through the arrangements — gently, and without pressure.