Questions families ask
If your question isn’t answered here, please ask us directly. We would much rather you ask than worry.
General
What should we do first after a death?
If the death was at home, contact a doctor to confirm it and issue a medical certificate. If it was sudden or the cause is unclear, the police must be informed. Then call us — we will talk through the next steps with you one at a time. Our guide to the first hours may also help.
Do you arrange funerals for all faiths?
Yes. We support Hindu, Muslim, Sikh, Christian, Jain, Buddhist, Parsi and secular farewells. We always ask about your family’s customs first rather than assuming.
Which cities do you serve?
We serve families in Delhi, Noida, Ghaziabad, Gurugram, Faridabad, Greater Noida, Haridwar and Meerut. Please contact us with your location and we will confirm what we can arrange there.
How much does a funeral cost?
Costs depend on the services your family chooses, the location and the arrangements involved. We will explain what is included and what it will cost before anything is confirmed.
Can you help if we live far from where the death occurred?
Yes, we can coordinate many arrangements on the family’s behalf and keep you informed by phone or WhatsApp. Tell us your situation and we will explain what is possible.
What is a freezer box, and when is one needed?
A freezer box preserves your loved one at home for a short time — for example, while relatives travel. It needs a continuous electricity supply. For longer waits, a mortuary may be more suitable.
Read more about: What is a freezer box, and when is one needed?
Which documents are needed for cremation?
Usually the medical certificate of cause of death, identity proof of the deceased and identity proof of the family member registering. Requirements vary by cremation ground; we will confirm them with you.
Do you arrange Asthi Visarjan?
Yes. We can help arrange Asthi Visarjan at Haridwar and other places, with a pandit if you wish.
Do you help with pet cremation?
Yes. We can help arrange a dignified cremation and memorial for your companion animal.
How is our information used?
Only to respond to you and arrange the services you ask for. We do not sell or share your details for marketing. Read our privacy policy for details.
Pandit for Funeral Services
About this serviceCan you arrange a pandit at short notice?
Please call or message us as soon as you can. We will tell you honestly what can be arranged in your city and how quickly.
Will the pandit follow our regional customs?
Share your family’s region, community and any specific practices. We will do our best to arrange a pandit familiar with them, and we will tell you if we cannot.
Can the pandit help with ceremonies after the cremation?
Yes. Many families ask the same pandit to guide later prayers, such as the chautha or terahvi, so there is continuity.
Funeral Artists
About this serviceCan artists perform at a prayer hall we have booked ourselves?
Yes. Tell us the venue and timing and we will check what is possible with the artists available.
Do the artists bring their own sound equipment?
This varies by artist and venue. We will confirm what is included before anything is booked.
Funeral & Cremation Services
About this serviceWhat should we decide first?
Usually: where the person is now, when relatives can gather, and whether the family follows cremation or burial. We can help you think through the rest in order.
Can you help if the death occurred in hospital?
Yes. Hospitals have their own discharge process; we can explain it and coordinate transport, preservation and the funeral arrangements that follow.
Do you provide funeral boxes for burial?
We can help you choose and arrange a coffin or funeral box suitable for burial, viewing or transport.
Funeral Ceremony Services
About this serviceHow soon should we book a prayer hall?
As soon as the date is known. Halls in some areas are booked quickly on weekends; we will tell you what is available.
Can you help us write the invitation for the prayer meeting?
Yes. We can help you word a simple condolence notice or prayer-meeting message to share with family and friends.
Pet Cremation
About this serviceWhich animals can you help with?
Please tell us about your companion — species and approximate size — and we will let you know what we can arrange.
Will we receive our own pet’s ashes?
Ask us about individual cremation. We will explain exactly how it is carried out before you decide.
Funeral Transportation
About this serviceCan you collect from a hospital?
Yes. Once the hospital has completed its formalities, transport can be coordinated from there to your home, a mortuary or the funeral.
Can family members travel in the vehicle?
Often one or two family members can accompany their loved one. This depends on the vehicle; we will confirm.
All-Faith Funeral Services
About this serviceDo you arrange burials?
Yes, we can help coordinate burial arrangements for families whose tradition is burial, together with the relevant burial ground or community body.
Can you arrange a religious officiant other than a pandit?
Tell us the officiant your family needs — a granthi, maulvi, priest, or a community elder — and we will help coordinate, usually through your place of worship.
Still have a question?
Tell us a little about what you need. A member of our team will call you back to talk through the arrangements — gently, and without pressure.