Privacy policy

We understand that families contact us at a sensitive time. We collect only what we need to help you, and we treat it with care.

What we collect

When you use our enquiry form, we receive your name, phone number and, if you choose to give them, your email address, city, the service you are asking about, your preferred way of being contacted, and your message. We also receive basic technical information that every website receives, such as your IP address, which we use to prevent spam.

Please don’t include medical or other sensitive details in the form unless you want us to know them. We can discuss what is needed by phone.

How we use it

• To contact you about your enquiry and arrange the services you ask for
• To keep a record of your enquiry so we can follow up properly
• To protect the website from misuse

We do not sell your information, and we do not use it for marketing without your permission.

Who we share it with

Only with the people needed to arrange the services you request — for example a pandit, an artist or a transport provider — and only the details they need. We may also disclose information where the law requires it.

How long we keep it

Enquiry records are kept for up to 90 days unless you become a client, in which case we keep the records needed for our arrangements and accounts.

Cookies

This website sets one strictly necessary cookie when you view a page with the enquiry form. It keeps the form secure and is deleted when you close your browser. We do not use advertising or tracking cookies.

Your choices

You can ask us to see, correct or delete the information we hold about you, or withdraw your consent, at any time by contacting us. We handle personal data in line with India’s Digital Personal Data Protection Act, 2023.